January 24, 2008

Remote Assistance

Remote assistance is useful when somebody want to do something on the PC but don't know how to. Explaining what and where to click by phone is long and nervous. Better show the user what to do right on his desktop, then 30 minutes long distance call.

Remote assistance via network is easy using special remote desktop access software. Try remote assistance one time, and you will not be able to work without it.

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